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Sorry Robert but that's a poor excuse for not using the correct
terminology with your customers regardless of what they call it. If
they are confused, politely inform them. And for the record, the name
has not really changed all that much when compared to other computer
products on the market. If you would like more information, use google
to find several of Trevor's rants about the topic.
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects
On 12/11/2012 8:31 PM, Robert Munday wrote:
But with IBM changing the name as often as they have and do, how is an--
independent rent-a-programmer like me supposed to keep up? I still have
clients who call it "the 400". They pay the bills so they are free to
call it anything they desire. I personally use "iSeries". My most
recent client uses the term "iSeries". If I were selling software in
the example you site, then I would need to know and use the "IBM Name Of
The Week"... whatever that is this week. I personally don't know.
Robert Munday
Munday Software Consultants
Montgomery, AL
-----Original Message-----
From: DrFranken<midrange@xxxxxxxxxxxx>including
Sent: Dec 11, 2012 6:29 PM
To: Midrange Systems Technical Discussion<midrange-l@xxxxxxxxxxxx>
Subject: Re: Software Vendors (And US too) - A small rant
I know of a company including several persons there personally
the person who made the mistake. They were asked by a huge potentialcustomer
customer what their systems ran on. The response: "AS/400". The
immediately and finally closed discussions with: "Yeah well IBM quitto
making those over a decade ago so you clearly don't have the ability
support our needs with that." Game over. No explanations,backpedaling,
clarification, could help. The potential customer believed it was aOops.
mindset. What does the company really use? IBM i 7.1 on POWER7.
Names matter.
- Larry "DrFranken" Bolhuis
On 12/11/2012 5:06 PM, Jim Oberholtzer wrote:
software forNote to software vendors: If you want me to consider your
do notthe IBM i operating environment running on Power Systems, please
System/38.call it, iSeries, AS/400, System i, or my personal favorite
list andClearly if you don't know the name of the system your working on I
cannot trust your software. Most of the vendors monitor this
Don'tdon't hand me the line: "That's what our customers call it....."
you arecorrect the customer but always use the correct terminology when
if Ispeaking and guess what, they will start using it too....
What brought this rant on? Three calls today from vendors asking
Geesh..would like to talk about their iSeries or AS/400 products.....
accent.....Now I'm starting to sound a bit like Trevor without the
I'll be quiet now.
--
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