Re: IBM customer numbers and PMRs and just being able to get things done, oh my -- MIDRANGE-L

Subject: Re: IBM customer numbers and PMRs and just being able to get things done, oh my
From: Dan <dan27649@xxxxxxxxx>
Date: Fri, 31 Mar 2017 12:50:27 -0400
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I can understand that. Is there a reason why shops should keep the IBM
customer number hidden from others in the company?

- Dan

On Fri, Mar 31, 2017 at 12:44 PM, Nathan Andelin <nandelin@xxxxxxxxx> wrote:

I think IBM just wants to make sure that the customer and machine are
entitled to support. In addition to customer number, IBM can look up the
status of maintenance contracts by machine type and serial number.

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Follow-Ups:

RE: IBM customer numbers and PMRs and just being able to get things done, oh my , Jim Oberholtzer
RE: IBM customer numbers and PMRs and just being able to get things done, oh my , Steinmetz, Paul

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