Did you check the obvious . . .that the user says when he created the Mapped Drive, that he did NOT indeed save the password.
The old password and now on April 1 the new password does not work . . .

message: 4
date: Mon, 3 Apr 2017 14:47:42 -0400
from: Jack Tucky <jacktucky@xxxxxxxxx>
subject: Re: Mapped drives to IBM i


Two quick fixes.

1) Do not use mixed case passwords. Confirm the user in question is
not mixed case.

2) Network security: LAN Manager authentication level" Change the
value to "Send LM & NTLM - use NTLMv2 session security if negotiated"

http://e1tips.com/2010/05/18/windows-vista-windows-7-ibm-
iseries-ifs-mapped-drive/

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