FTP 503 error

["Versfelt, Charles" <CVERSFELT@xxxxxxxxx>]

Hi all,

Trying to do regular FTP to a site we haven't connected to before.
Testing it manually before setting up an automatic process.   

> From command line FTP 'the.url'  I get the expected "Connecting to... using port 21."

When I enter the user id and password I get this:
503 Invalid sequence of commands (AUTH SSL/TLS required prior to authentication).                                                

Any idea what could cause this?

Thanks,
Charlie

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