On Wed, Aug 15, 2018 at 11:49 AM Jim Oberholtzer <
midrangel@xxxxxxxxxxxxxxxxx> wrote:

Brad,

Should be and are, are two different things. IBM makes the best systems
but have the worst business systems on the planet.

Reality is it takes upwards of 45 days to get a renewal done, and
complaining that it should not be that hard (It should not by any means) is
not going to get IBM off the mark and fix it. It just is.


It will do more, if only marginally, than just accepting that that's "just
how it is".

I totally understand where you and others are coming from. I do. But you
have to admit it's flipping ridiculous.

I guess I still believe in the squeaky wheel gets the grease. Or maybe
that's from working on old VWs... hehe..

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