Re: Diagnosing ACS Connection issues

[Steve McKay <samckay1@xxxxxxxxx>]

Jon -

Check the QAUTOVRT and QAUTOCFG system values.

Is the ACS config set for unique workstations? On the 5250 session under
configuration enter ‘wsname*=‘.

On Sun, Jul 17, 2022 at 11:59 AM Jon Paris <jon.paris@xxxxxxxxxxxxxx> wrote:

> I am running a series of remote classes for a client and they are unable
> to connect via ACS.
>
> I am convinced that it is a firewall issue at their end and they are
> equally convinced that it is not.
>
> Here's the scenario.
>
> Fire up ACS and it asks for user Id and pw.  Connection appears to be made
> and green screen appears but never connects.
>
> From the same location users who have installed Code for IBM i can use the
> 5250 terminal in that to sign on. Trouble is that terminal is (to be
> polite) pretty horrible and not really practical to work with for a group
> trying to learn the basics of IBM i.
>
> Any suggestions on what tooling I can ask them to run to attempt to
> identify the blockage?
>
> Is there another terminal option that would utilize the same connection as
> Code for IBM i (assumedly SSH) as its communication vehicle?
>
> I was hoping that their firewall restriction might be related to only
> permitting secure connection ports so I've tried to get my ACS running with
> SSL but sadly that was a miserable failure and the error messages make so
> sense to me so I've abandoned even trying that for now.
>
>
> Any thoughts ?
>
>
> Jon P.
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