Re: Can a customer download an attachment from one of their IBM cases?

[Rob Berendt <robertowenberendt@xxxxxxxxx>]

Some of the IBM technicians are not aware that we cannot.  One is trying to
send me a test ptf this way.

On Thu, Jan 30, 2025 at 8:31 AM Steve Pavlichek <spavlichek@xxxxxxxxxxx>
wrote:

> I agree. It would be nice to be able to view/download attachments from
> cases.
>
> ________________________________
> From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> on behalf of Rob
> Berendt <robertowenberendt@xxxxxxxxx>
> Sent: Thursday, January 30, 2025 7:33 AM
> To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
> Subject: Can a customer download an attachment from one of their IBM cases?
>
> I have an open case with IBM.  I'd like to download an attachment from that
> case.  Is that possible for a mere customer like me?  I know how to upload,
> but I can't figure out download.
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