Re: Can a customer download an attachment from one of their IBM cases? -- MIDRANGE-L

Subject: Re: Can a customer download an attachment from one of their IBM cases?
From: Justin Taylor <jtaylor.0ab@xxxxxxxxx>
Date: Thu, 30 Jan 2025 12:15:12 -0600
List-archive: <https://archive.midrange.com/midrange-l/>
List-post: <mailto:midrange-l@lists.midrange.com>
List-subscribe: <https://lists.midrange.com/mailman/listinfo/midrange-l>, <mailto:midrange-l-request@lists.midrange.com?subject=subscribe>
List-unsubscribe: <https://lists.midrange.com/mailman/options/midrange-l>, <mailto:midrange-l-request@lists.midrange.com?subject=unsubscribe>

I started just replying to the IBM email and attaching files there. Way
too often IBM would ask me questions about attachments they already have.
It was much easier for me to just check my Sent folder than to try to
explain to them they already have the file.

Ofc, that only works for things small enough for email.

date: Thu, 30 Jan 2025 11:28:28 -0500
from: Rob Berendt <robertowenberendt@xxxxxxxxx>
subject: Re: Can a customer download an attachment from one of their
IBM cases?

Yeah, he got it and now I've got it.
But there has also been rare occasions when I've deleted something I
uploaded and wanted to reread it.

As an Amazon Associate we earn from qualifying purchases.

This mailing list archive is Copyright 1997-2025 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.