When I try option 20 under "GO SERVICE" I receive the following job log
message:
CPIEF88
Download and apply Update Access Key stopped.
Downloading the key was stopped. Please read into audit log

This is what I find in the audit log - not that it makes me any wiser
(replaced serial number and customer specifics for reasons):

25/05/29 16:06:20 <init>: 99XX999.MYCLIENT.SE: 99XX999.MYCLIENT.SE:
Hostname
and service name not provided or found

25/05/29 16:06:20 DownLoadUAKTask: An exception has been thrown while the
Host
Name was retrieved.

25/05/29 16:06:20 QSJUAK: download key failed.

25/05/29 16:06:21 QSJUAK: Error happened when downloading the entitlement
key,
please see details in trace

25/05/29 16:06:21 QS9WRK1: The return code of the program is: 5.



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