Re: Dell Support (was: [CPF0000] Dell support explained)

["Mark Allen" <scprideandms@xxxxxxxxx>]

Just as a note I recently (January) got a brand new HP from Circuit City and
before I did ANYTHING after initial boot at home ran SPYbot, Ad AWare,
Norton AV, AVG and you would not beleive the CRAP it
found......................

It is ridiculous..............................




On 3/20/06, David Gibbs <david@xxxxxxxxxxxx> wrote:
>
> *** REPLYING FROM CPF0000
>
> Jones, John (US) wrote:
> > More of a PCTech question, but did you run the built-in diagnostics?
>
> Yes.  Unfortunately, the support rep told me the error code I was
> reporting related to optical drive not hard drives.  Very odd,
> considering the drive was in the media bay for the laptop ... so I
> couldn't have a cd or dvd installed at the time.
>
> > Also, do you have standard or Gold support?
>
> Standard.  Not even sure what gold support is.
>
> david
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