Re: Problems with Windows Update on XP -- PCTECH

Usually, when this sort of thing happens to me I go back to WinUpdate
and monitor the top of the browser window for a line saying the ActiveX
control needs to be installed.   


John A. Jones, CISSP
Americas Information Security Officer
Jones Lang LaSalle, Inc.
V: +1-630-455-2787 F: +1-312-601-1782
john.jones@xxxxxxxxxx

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx]
On Behalf Of Chuck Lewis
Sent: Thursday, September 21, 2006 2:14 PM
To: 'PC Technical Discussion for iSeries Users'
Subject: [PCTECH] Problems with Windows Update on XP

Hi Folks,

 

Weird one here. I have a Windows XP Pro PC that I tried running Windows
Update on today and it would not work. It was executing the step:

 

<Checking if your computer has the latest version of Windows updating
software for use with the website.>

 

And displaying the following on the next line:

<The website uses ActiveX controls to determine which version of the
software your computer is running. If you see an ActiveX warning, make
sure the control is digitally signed by Microsoft before installing it
or allowing it to run. >

 

And that took awhile and I came back with:

 

The website has encountered a problem and cannot display the page you
are trying to view. Take the following steps to try solving the problem:


 

.                         Refresh the page. 

 

.                         In Internet Explorer, delete your Temporary
Internet Files by going to the Tools menu and clicking Internet Options.


 

.                         Close and then re-open Internet Explorer.

 

 

 

If these steps don't work, try visiting the site later or using the
resources provided below. 

 

For self-help options:

 

.                         Frequently Asked Questions 

 

.                         Find Solutions 

 

.                         Windows Update Newsgroup

 

For assisted support options:

Microsoft Online Assisted Support (no-cost for update-related issues)

 

 

 Read more about steps you can take to resolve this problem (error
number
0x8DDD0004) yourself. 

 

I've tried everything and nothing seems to work. The IE Security
settings are at Medium.

 

Thanks !

 

Chuck

 

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