Re: Problems with PDFs

["Jim Franz" <franz400@xxxxxxxxxxxx>]

I have seen this problem for many years, and have explored this issue with 
both
Adobe (said it was a browser problem) and MS (said it was an Adobe problem).
One customer has a website and serves many pdf files from the ifs each day.
Adobe does have a "feature" to display the pdf within the browser page. I 
always
have users turn this preference off because of the blank pages. Then Adobe 
will display the pdf in a new window, and that always works. Every new 
update from Adobe seems to set that preference
back to the default. I have seen the display within the page work, but it 
seems to only
work for a very narrow match of Adobe Reader release level & IE level.
Also, having multiple versions of Adobe on same pc is unstable (to me), and 
downloading
a new copy of reader does not uninstall old versions. Have not explored the 
problem in last
2 years so don't know if Adobe/MS ever resolved this. We stick to the 
recommend to
change the preferences.
There is a faily active Adobe community online, and I would check there.
hth
jim franz

----- Original Message ----- 
From: "David Gibbs" <david@xxxxxxxxxxxx>
To: "PC Technical Discussion for iSeries Users" <pctech@xxxxxxxxxxxx>
Sent: Tuesday, October 17, 2006 11:07 PM
Subject: Re: [PCTECH] Problems with PDFs


> Jon Paris wrote:
> > Here's the difference.  If I click on the link (in the e-mail or on the 
> > web
> > page) the browser opens with the URL showing correctly in the window. 
> > But
> > the screen remains blank.  If I a) Cut and paste the link that is now
> > showing in the browser into the Open dialog of Acrobat then the file is
> > displayed correctly. Or b) If I right click on the link and do "Save As" 
> > and
> > then select Open from the download monitor it again opens correctly.
>
> I've been mulling over this one for a while ... and I can't think of
> anything that would cause this.
>
> What is serving the PDF?  Perhaps the mime type is not setup correctly
> on the server?
>
> david
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