Re: Remote Control of a PC

["Roger Vicker, CCP" <rv-tech@xxxxxxxxxx>]

Check out http://www.uvnc.com/pchelpware from Ultra VNC. Open source,
works if the PC under diagnostics is behind a router and has two way to
handle if the other end is behind one. Open a mapped port or setup a
repeater.

I've been using UVNC when I have control over all the involved routers
and the only problem with the latest version is that ZoneAlarm alerts
can't be answered remotely.

Roger Vicker, CCP

On 1/11/2007 8:44 PM, Chuck Lewis wrote:
> Hi Folks,
>
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> Does any one know of a way to legitimately take over a PC over the internet
> for trouble diagnosis ? Our daughter and her husband live in LA and were
> having some PC issues and it's a bit challenging to do it via the phone.
>
>  
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> We use DameWare at work and it is great but that is a private network and I
> know it's a major no-no to fire something like that up over the internet.
>
>  
>
> Thanks !
>
>  
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> Chuck
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>  
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>