Re: Remote Control of a PC

["Bob Crothers" <bob2@xxxxxxxxxxxxxx>]

We (Cornerstone) uses GoToMyPC a lot (have a 20 slot subscription) with a
lot of outside systems behind a lot of different corporate firewalls and it
is very rare to have it blocked.

It isn't inexpensive, but it is very valuable so we pay for it.

Bob

> -----Original Message-----
> From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On
> Behalf Of David Gibbs
> Sent: Thursday, January 11, 2007 10:21 PM
> To: PC Technical Discussion for iSeries Users
> Subject: Re: [PCTECH] Remote Control of a PC
>
> Chuck Lewis wrote:
> > Does any one know of a way to legitimately take over a PC over the
> internet
> > for trouble diagnosis ? Our daughter and her husband live in LA and were
> > having some PC issues and it's a bit challenging to do it via the phone.
>
> Windows XP remote desktop is pretty good.  There's also a 'remote
> assistance' mode, but I've never tried that.  I think it shows the
> desktop in one pane and a chat window in another.
>
> VNC is also good ... but I've experienced some problems with some
> applications not painting correctly.
>
> Neither app works well through a router though.
>
> I've heard good things about GotoMyPC, although I have no direct
> experience with it.  Since it's browser based, I don't think it has any
> problems with routers.
>
> david
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