Chuck Lewis wrote:
Does any one know of a way to legitimately take over a PC over the internet
for trouble diagnosis ? Our daughter and her husband live in LA and were
having some PC issues and it's a bit challenging to do it via the phone.

Windows XP remote desktop is pretty good.  There's also a 'remote
assistance' mode, but I've never tried that.  I think it shows the
desktop in one pane and a chat window in another.

VNC is also good ... but I've experienced some problems with some
applications not painting correctly.

Neither app works well through a router though.

I've heard good things about GotoMyPC, although I have no direct
experience with it.  Since it's browser based, I don't think it has any
problems with routers.

david

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