Re: spyware problem -- PCTECH

Subject: Re: spyware problem
From: Fritz Hayes <fhayes@xxxxxxxxxxxxx>
Date: Thu, 29 Jan 2009 17:07:09 -0800
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Take machines off network. Put Malwarebyes and SpyBot on a USB (or bootable CD). Start machine in safe mode with no dirvers. run malwarebytes and spybot from USB (or bootable CD)

Spend lots of quality time scrubbing PCs. Apply all Windows updates.

Best of Luck!

Fritz Hayes

Jim Franz wrote:

Looking for a good site on how to deal with latest spyware.
Customer has 2 pc's infected where the spyware smart enough to stop execution of an install of malwarebytes, plus has completely disabled IE, so cannot download a product to fix infection. May end up reinstalling Windows, but site is remote and not setup for such an install.
All the vendor sites want you to download their product & no discussion of 'if you see xx running'' then do this...
Jim Franz

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