Thanks everyone for your input.

I have tried unsuccessfully to install the free replacement, but I keep
getting error code 0x80070643 which I haven't been able to determine what
that means.

Also, when it said to uninstall any virus software my uninstall failed
because unknowingly, microsoft was doing some updates I didn't notice at
the same time, and failed to uninstall Live OneCare completely.

So now there is no Live oneCare in the add remove option to select for
removal.

Help if you can..!!

Regards,



SWBC
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San Antonio, TX 78216

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