My guess is Outlook Express as email client, however "smart quotes" are blamed in a scenario of copy from MSWord into another document [editor] which does not support them. Try reviewing some of the links from the following search:

http://www.google.com/search?num=100&hl=en&q="â%3FT"+"email"+apostrophe
e.g.
http://www.pcreview.co.uk/forums/thread-3696778.php
http://www.tech-archive.net/Archive/WinXP/microsoft.public.windowsxp.general/2008-10/msg04218.html

Jim Franz wrote:

A community org I get emails from is constantly full of weird
symbols within text.
sample: someone elseâ?Ts eye while
Is this from cut/paste or something else?


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