Laptop reboot when using USB modem -- PCTECH

Subject: Laptop reboot when using USB modem
From: Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
Date: Fri, 4 Feb 2011 13:09:06 -0500
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All,

Our sales people transmit 95%+ of their orders to us over the internet. To
handle the other 5% they each have an off brand USB modem.

The modem transmits fine, except maybe 1/4 of the time the laptop reboots
during the phone call. They all have identical Lenovo laptops and USB
modems. I thought maybe the off brand modem was the issue, so I bought a
single US Robotics USB modem to try. So far, 2 sales people have tried it
and both laptops may reboot with this modem as well.

Windows 7 Home Premium. Anybody else seen this? Suggestions?

Thanks.

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Follow-Ups:

Re: Laptop reboot when using USB modem , David Gibbs
Re: Laptop reboot when using USB modem , John Barber

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