Re: ISP can't reach our website

Hi Jeff,

Temporarily change the DNS servers specified on your network connection to one of the free DNS servers listed here: http://theos.in/windows-xp/free-fast-public-dns-server-list/

=> Service provider:*Google <http://code.google.com/speed/public-dns/>*
Google public dns server IP address:

* 8.8.8.8
* 8.8.4.4

=> Service provider:*Dnsadvantage <http://www.dnsadvantage.com/>*
Dnsadvantage free dns server list:

* 156.154.70.1
* 156.154.71.1

=> Service provider:*OpenDNS <http://www.opendns.com/>*
OpenDNS free dns server list / IP address:

* 208.67.222.222
* 208.67.220.220

=> Service provider:*Norton <http://nortondns.com/>*
Norton free dns server list / IP address:

* 198.153.192.1
* 198.153.194.1

=> Service provider:*GTEI DNS (now Verizon)*
Public Name server IP address:

* 4.2.2.1
* 4.2.2.2
* 4.2.2.3
* 4.2.2.4
* 4.2.2.5
* 4.2.2.6

That site also has instructions on how to change it. If it works then your ISP has a DNS issue.

--
*Peter Dow* /
Dow Software Services, Inc.
909 793-9050
petercdow@xxxxxxxxx <mailto:petercdow@xxxxxxxxx>
pdow@xxxxxxxxxxxxxx <mailto:pdow@xxxxxxxxxxxxxx>/


On 8/15/2013 11:39 AM, Jeff Crosby wrote:

Our Managed Services Provider (www.liberatinginsight.com) has their website
also hosted by GoDaddy. AT&T users *can* get to their website. Liberating
Insight also informed me that they compared the WhoIs results of our
domains and noticed that we are on different sets of servers at GoDaddy and
suggested I submit a ticket to them. So I did. Stay tuned.




On Thu, Aug 15, 2013 at 1:39 PM, David Gibbs <david@xxxxxxxxxxxx> wrote:

On 8/15/2013 12:31 PM, Jeff Crosby wrote:

AT&T users get a results page that looks like they _searched_ for
the website instead of going to it. The first search result in the
list is our website. Clicking on it results in a 404 page.

Sounds like a DNS hijack.

Is that a DNS issue with AT&T?

Sounds like it to me?

david



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