Re: ISP can't reach our website -- PCTECH

I saw it on one of the local news web sites. It was on Twitter too.

On Fri, Aug 16, 2013 at 1:20 PM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>wrote:

We're in NE Indiana so it could.

How did you find that out? I had googled for AT&T outage and got nothing.

On Fri, Aug 16, 2013 at 1:16 PM, Michael Ryan <michaelrtr@xxxxxxxxx>
wrote:

AT&T had a big outage in SE MI that was just resolved this morning.

Wonder

if that has anything to do with it.

On Fri, Aug 16, 2013 at 1:10 PM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx

wrote:

Here's a traceroute from one of the customers having a problem:

<tracert>
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Manager>tracert dilgardfoods.com

Tracing route to dilgardfoods.com [68.178.254.204]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms dsldevice.att.net [192.168.1.254]
2 26 ms 39 ms 24 ms
108-220-156-2.lightspeed.iplsin.sbcglobal.net [1
08.220.156.2]
3 26 ms 38 ms 24 ms 75.19.192.168
4 * * * Request timed out.
5 * * * Request timed out.
6 27 ms 67 ms 24 ms 12.83.79.1
7 ded3-g4-3-0.sfldmi.ameritech.net [151.164.40.106] reports:
Destination hos
t unreachable.

Trace complete.

C:\Documents and Settings\Manager>
</tracert>

There are now 3 customers, my son, and our network admin's ipad, that
cannot reach dilgardfoods.com. All are on AT&T. The network admin

says

it's some kind of routing issue between AT&T and GoDaddy.

Let the finger pointing begin. :)

On Fri, Aug 16, 2013 at 8:17 AM, Jeff Crosby <

jlcrosby@xxxxxxxxxxxxxxxx

wrote:

I have yet to find a site that I can ping. Waiting to hear from our
network admin.

On Fri, Aug 16, 2013 at 7:55 AM, <rob@xxxxxxxxx> wrote:

Some network admins block pings. Basically, there is something on

the

internet that says a ping can be used as a DOS attack. That's only

true

if your network admin doesn't know from shinola.

I can ping fine
C:\Users\ROB>ping www.dilgardfoods.com

Pinging dilgardfoods.com [68.178.254.204] with 32 bytes of data:
Reply from 68.178.254.204: bytes=32 time=57ms TTL=50
Reply from 68.178.254.204: bytes=32 time=57ms TTL=50
Reply from 68.178.254.204: bytes=32 time=57ms TTL=50
Reply from 68.178.254.204: bytes=32 time=57ms TTL=50

What do the AT&T users get?

Does it change if they run
ipconfig /flushdns

Does it change if they go into Services, stop their DNS client, and
restart it?
I used to have to do that regularly, but it's been a few years. I

think

our new VPN client helped fix that.
This often is a better flush than ipconfig /flushdns

Rob Berendt
--
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From: Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
To: "PC Technical Discussion for IBM i (AS/400 and iSeries)

Users"

<pctech@xxxxxxxxxxxx>,
Date: 08/15/2013 04:25 PM
Subject: Re: [PCTECH] ISP can't reach our website
Sent by: pctech-bounces@xxxxxxxxxxxx

I heard from GoDaddy. They want a tracert dilgardfoods.com. The

tracert

just continually times out for the entire 30 hops.

This is what a ping looks like:

C:\Documents and Settings\jeff>ping dilgardfoods.com

Pinging dilgardfoods.com [68.178.254.204] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.Ping statistics for 68.178.254.204:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\jeff>ping www.dilgardfoods.com

Pinging www.dilgardfoods.com [68.178.254.204] with 32 bytes of data

Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 68.178.254.204:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Same thing from a co-worker's desktop. Yet I can go to a browser

and

get

to our website.

So what does all this mean to me? That there's a mess going on with

DNS

out there somewhere?

On Thu, Aug 15, 2013 at 3:38 PM, David Gibbs <david@xxxxxxxxxxxx>

wrote:

On 8/15/2013 2:33 PM, Peter Dow wrote:

=> Service provider:*Google <

http://code.google.com/speed/public-dns/

*

Google public dns server IP address:

* 8.8.8.8
* 8.8.4.4

Google DNS server are having a problem today.

https://twitter.com/search?q=google%20dns&src=typd

david

--
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Sponsor me by visiting http://archive.ridewithdavid.com. Any

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--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of

my

company. Unless I say so.
--
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--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of

my

company. Unless I say so.

--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
--
This is the PC Technical Discussion for IBM i (AS/400 and iSeries)

Users

(PcTech) mailing list
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--
Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
--
This is the PC Technical Discussion for IBM i (AS/400 and iSeries) Users
(PcTech) mailing list
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