Re: Email issue

[Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>]

> As a quick experiment -- try sending an e-mail to that address from a
gmail or yahoo or
> similar external e-mail account, and see if that also "bounces."

Did that earlier and it DID bounce.



On Tue, Feb 4, 2020 at 10:54 AM Mark Waterbury <
mark.s.waterbury@xxxxxxxxxxxxx> wrote:

>  Hi, Jeff,
>
> As a quick experiment -- try sending an e-mail to that address from a
> gmail or yahoo or similar external e-mail account, and see if that also
> "bounces."
>
>
> That should tell you if the problem is on their end.
>
> HTH,
>
> Mark S. Waterbury
>
>
>     On Tuesday, February 4, 2020, 10:47:19 AM EST, Jeff Crosby <
> jlcrosby@xxxxxxxxxxxxxxxx> wrote:
>
>  Names hidden to protect the innocent.
>
> Whenever we try to send an email to address "somename@xxxxxxxxxxxxx" we
> get
> a delivery failure notification that says:
>
> "Message not delivered.  There was a problem delivering your message
> to 'adifferentname@xxxxxxxxxxxxx'. See the technical details below."
>
> Note that the error has a DIFFERENT email address.  The only following
> "technical details" is a copy of the email, which has the original "
> somename@xxxxxxxxxxxxx" email address in it.  No idea where "
> adifferentname@xxxxxxxxxxxx" came from.  This happens no matter who sends
> the email from our company.  All other emails we send, to different email
> addresses, are fine.  This is the only address we email to @someplace.com.
>
> Is this something they have screwed up @someplace.com?
>
> Like "somename@xxxxxxxxxxxxx"  is forwarded to "
> adifferentname@xxxxxxxxxxxx"
> which doesn't exist?
>
> Thanks for any insight.
>
> --
>
>
> Jeff Crosby
> VP Information Systems
> UniPro FoodService/Dilgard
> P.O. Box 13369
> Ft. Wayne, IN 46868-3369
> 260-422-7531
> direct.dilgardfoods.com
>
> The opinions expressed are my own and not necessarily the opinion of my
> company.  Unless I say so.
> --
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