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Hello Jeff, Thanks for your valuable contribution. You are confirming our impression that support is sometimes poor Additional info : Current S21 version : V352b SP3 . Our Financials went live under that version/sp in July 2000. We installed the V352b Service packs 1&2 late 1999 in view of Y2K and proceeded with SP3 early 2000. We have the standard Financials with some mods in A/R for reporting purposes. Nothing has been changed in the backgroung update programs (PLUPDATE , GLUPDATE) and AP to GL interface is native. We will have to go back to GEAC. Best regards
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