Password issue on Windows 10

Hoping the community may be able to point me in the right direction. The internal support staff has not been able to resolve this for at least two weeks now. It is forcing me to re-enter my password EVERY day for EVERY connection even though I check the "Remember me" box every time. Getting the following errors in RDi when attempting to use/save my connection passwords:

Unexpected error updating password.
org.eclipse.equinox.security.storage.StorageException: No password provided.
at org.eclipse.equinox.internal.security.storage.SecurePreferences.put(SecurePreferences.java:237)
at org.eclipse.equinox.internal.security.storage.SecurePreferencesWrapper.put(SecurePreferencesWrapper.java:110)
at org.eclipse.rse.core.PasswordPersistenceManager.basicPut(PasswordPersistenceManager.java:471)
at org.eclipse.rse.core.PasswordPersistenceManager.updatePassword(PasswordPersistenceManager.java:550)
at org.eclipse.rse.core.PasswordPersistenceManager.add(PasswordPersistenceManager.java:615)
at org.eclipse.rse.core.subsystems.AuthenticatingConnectorService.savePassword(AuthenticatingConnectorService.java:171)
at org.eclipse.rse.ui.subsystems.StandardCredentialsProvider.acquireCredentials(StandardCredentialsProvider.java:236)
at org.eclipse.rse.core.subsystems.AuthenticatingConnectorService.acquireCredentials(AuthenticatingConnectorService.java:210)
at org.eclipse.rse.core.subsystems.SubSystem.promptForPassword(SubSystem.java:2660)
at org.eclipse.rse.core.subsystems.SubSystem$1.run(SubSystem.java:2554)
at org.eclipse.swt.widgets.Synchronizer.syncExec(Synchronizer.java:187)
at org.eclipse.ui.internal.UISynchronizer.syncExec(UISynchronizer.java:156)
at org.eclipse.swt.widgets.Display.syncExec(Display.java:4734)
at org.eclipse.rse.core.subsystems.SubSystem.connect(SubSystem.java:2550)
at com.ibm.etools.iseries.subsystems.qsys.QSYSAbstractSubSystem.checkIsConnected(QSYSAbstractSubSystem.java:177)
at com.ibm.etools.iseries.subsystems.qsys.QSYSAbstractSubSystem.verifyConnected(QSYSAbstractSubSystem.java:228)
at com.ibm.etools.iseries.subsystems.qsys.objects.QSYSObjectSubSystem.internalResolveFilterString(QSYSObjectSubSystem.java:222)
at com.ibm.etools.iseries.subsystems.qsys.api.IBMiConnection.internalResolveList(IBMiConnection.java:492)
at com.ibm.etools.iseries.subsystems.qsys.api.IBMiConnection.listMembers(IBMiConnection.java:788)
at com.ibm.etools.iseries.subsystems.qsys.api.IBMiConnection.getMember(IBMiConnection.java:953)
at com.ibm.etools.iseries.subsystems.qsys.api.IBMiConnection.getMember(IBMiConnection.java:945)
at com.ibm.etools.iseries.rse.ui.dialogs.QSYSOpenMemberDialog.processOK(QSYSOpenMemberDialog.java:198)
at org.eclipse.rse.ui.dialogs.SystemPromptDialog.buttonPressed(SystemPromptDialog.java:926)
at org.eclipse.jface.dialogs.Dialog$2.widgetSelected(Dialog.java:619)
at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:248)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4353)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1061)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4172)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3761)
at org.eclipse.jface.window.Window.runEventLoop(Window.java:832)
at org.eclipse.jface.window.Window.open(Window.java:808)
at com.ibm.etools.iseries.rse.ui.actions.QSYSOpenMemberAction.run(QSYSOpenMemberAction.java:75)
at com.ibm.etools.iseries.rse.ui.actions.QSYSOpenMemberActionWindowDelegate.run(QSYSOpenMemberActionWindowDelegate.java:59)
at org.eclipse.ui.internal.handlers.ActionDelegateHandlerProxy.execute(ActionDelegateHandlerProxy.java:299)
at org.eclipse.ui.internal.handlers.E4HandlerProxy.execute(E4HandlerProxy.java:90)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:507)
at org.eclipse.e4.core.internal.di.MethodRequestor.execute(MethodRequestor.java:55)
at org.eclipse.e4.core.internal.di.InjectorImpl.invokeUsingClass(InjectorImpl.java:247)
at org.eclipse.e4.core.internal.di.InjectorImpl.invoke(InjectorImpl.java:229)
at org.eclipse.e4.core.contexts.ContextInjectionFactory.invoke(ContextInjectionFactory.java:132)
at org.eclipse.e4.core.commands.internal.HandlerServiceHandler.execute(HandlerServiceHandler.java:149)
at org.eclipse.core.commands.Command.executeWithChecks(Command.java:499)
at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:508)
at org.eclipse.e4.core.commands.internal.HandlerServiceImpl.executeHandler(HandlerServiceImpl.java:210)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher.executeCommand(KeyBindingDispatcher.java:286)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher.press(KeyBindingDispatcher.java:507)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher.processKeyEvent(KeyBindingDispatcher.java:558)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher.filterKeySequenceBindings(KeyBindingDispatcher.java:378)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher.access$0(KeyBindingDispatcher.java:324)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher$KeyDownFilter.handleEvent(KeyBindingDispatcher.java:86)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Display.filterEvent(Display.java:1262)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1060)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1085)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1070)
at org.eclipse.swt.widgets.Widget.sendKeyEvent(Widget.java:1112)
at org.eclipse.swt.widgets.Widget.sendKeyEvent(Widget.java:1108)
at org.eclipse.swt.widgets.Widget.wmChar(Widget.java:1529)
at org.eclipse.swt.widgets.Control.WM_CHAR(Control.java:4722)
at org.eclipse.swt.widgets.Tree.WM_CHAR(Tree.java:6028)
at org.eclipse.swt.widgets.Control.windowProc(Control.java:4610)
at org.eclipse.swt.widgets.Tree.windowProc(Tree.java:6024)
at org.eclipse.swt.widgets.Display.windowProc(Display.java:5036)
at org.eclipse.swt.internal.win32.OS.DispatchMessageW(Native Method)
at org.eclipse.swt.internal.win32.OS.DispatchMessage(OS.java:2549)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3759)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$9.run(PartRenderingEngine.java:1151)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:1032)
at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:148)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:636)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:579)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:150)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:135)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:380)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:235)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:507)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:648)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:603)
at org.eclipse.equinox.launcher.Main.run(Main.java:1465)
at org.eclipse.equinox.launcher.Main.main(Main.java:1438)

Secure storage was unable to retrieve the master password. If secure storage was created using a different Windows account, you'll have to switch back to that account. Alternatively, you can use the password recovery, or delete and re-create secure storage.
org.eclipse.equinox.security.storage.StorageException: Secure storage was unable to retrieve the master password. If secure storage was created using a different Windows account, you'll have to switch back to that account. Alternatively, you can use the password recovery, or delete and re-create secure storage.
at org.eclipse.equinox.internal.security.win32.WinCrypto.getPassword(WinCrypto.java:62)
at org.eclipse.equinox.internal.security.storage.PasswordProviderModuleExt.getPassword(PasswordProviderModuleExt.java:35)
at org.eclipse.equinox.internal.security.storage.SecurePreferencesRoot.getModulePassword(SecurePreferencesRoot.java:259)
at org.eclipse.equinox.internal.security.storage.SecurePreferencesRoot.getPassword(SecurePreferencesRoot.java:224)
at org.eclipse.equinox.internal.security.storage.SecurePreferences.put(SecurePreferences.java:224)
at org.eclipse.equinox.internal.security.storage.SecurePreferencesWrapper.put(SecurePreferencesWrapper.java:110)
at org.eclipse.rse.core.PasswordPersistenceManager.basicPut(PasswordPersistenceManager.java:471)
at org.eclipse.rse.core.PasswordPersistenceManager.updatePassword(PasswordPersistenceManager.java:550)
at org.eclipse.rse.core.PasswordPersistenceManager.add(PasswordPersistenceManager.java:615)
at org.eclipse.rse.core.subsystems.AuthenticatingConnectorService.savePassword(AuthenticatingConnectorService.java:171)
at org.eclipse.rse.ui.subsystems.StandardCredentialsProvider.acquireCredentials(StandardCredentialsProvider.java:236)
at org.eclipse.rse.core.subsystems.AuthenticatingConnectorService.acquireCredentials(AuthenticatingConnectorService.java:210)
at org.eclipse.rse.core.subsystems.SubSystem.promptForPassword(SubSystem.java:2660)
at org.eclipse.rse.core.subsystems.SubSystem$1.run(SubSystem.java:2554)
at org.eclipse.swt.widgets.Synchronizer.syncExec(Synchronizer.java:187)
at org.eclipse.ui.internal.UISynchronizer.syncExec(UISynchronizer.java:156)
at org.eclipse.swt.widgets.Display.syncExec(Display.java:4734)
at org.eclipse.rse.core.subsystems.SubSystem.connect(SubSystem.java:2550)
at com.ibm.etools.iseries.subsystems.qsys.QSYSAbstractSubSystem.checkIsConnected(QSYSAbstractSubSystem.java:177)
at com.ibm.etools.iseries.subsystems.qsys.QSYSAbstractSubSystem.verifyConnected(QSYSAbstractSubSystem.java:228)
at com.ibm.etools.iseries.subsystems.qsys.objects.QSYSObjectSubSystem.internalResolveFilterString(QSYSObjectSubSystem.java:222)
at com.ibm.etools.iseries.subsystems.qsys.api.IBMiConnection.internalResolveList(IBMiConnection.java:492)
at com.ibm.etools.iseries.subsystems.qsys.api.IBMiConnection.listMembers(IBMiConnection.java:788)
at com.ibm.etools.iseries.subsystems.qsys.api.IBMiConnection.getMember(IBMiConnection.java:953)
at com.ibm.etools.iseries.subsystems.qsys.api.IBMiConnection.getMember(IBMiConnection.java:945)
at com.ibm.etools.iseries.rse.ui.dialogs.QSYSOpenMemberDialog.processOK(QSYSOpenMemberDialog.java:198)
at org.eclipse.rse.ui.dialogs.SystemPromptDialog.buttonPressed(SystemPromptDialog.java:926)
at org.eclipse.jface.dialogs.Dialog$2.widgetSelected(Dialog.java:619)
at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:248)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4353)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1061)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4172)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3761)
at org.eclipse.jface.window.Window.runEventLoop(Window.java:832)
at org.eclipse.jface.window.Window.open(Window.java:808)
at com.ibm.etools.iseries.rse.ui.actions.QSYSOpenMemberAction.run(QSYSOpenMemberAction.java:75)
at com.ibm.etools.iseries.rse.ui.actions.QSYSOpenMemberActionWindowDelegate.run(QSYSOpenMemberActionWindowDelegate.java:59)
at org.eclipse.ui.internal.handlers.ActionDelegateHandlerProxy.execute(ActionDelegateHandlerProxy.java:299)
at org.eclipse.ui.internal.handlers.E4HandlerProxy.execute(E4HandlerProxy.java:90)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:507)
at org.eclipse.e4.core.internal.di.MethodRequestor.execute(MethodRequestor.java:55)
at org.eclipse.e4.core.internal.di.InjectorImpl.invokeUsingClass(InjectorImpl.java:247)
at org.eclipse.e4.core.internal.di.InjectorImpl.invoke(InjectorImpl.java:229)
at org.eclipse.e4.core.contexts.ContextInjectionFactory.invoke(ContextInjectionFactory.java:132)
at org.eclipse.e4.core.commands.internal.HandlerServiceHandler.execute(HandlerServiceHandler.java:149)
at org.eclipse.core.commands.Command.executeWithChecks(Command.java:499)
at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:508)
at org.eclipse.e4.core.commands.internal.HandlerServiceImpl.executeHandler(HandlerServiceImpl.java:210)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher.executeCommand(KeyBindingDispatcher.java:286)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher.press(KeyBindingDispatcher.java:507)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher.processKeyEvent(KeyBindingDispatcher.java:558)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher.filterKeySequenceBindings(KeyBindingDispatcher.java:378)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher.access$0(KeyBindingDispatcher.java:324)
at org.eclipse.e4.ui.bindings.keys.KeyBindingDispatcher$KeyDownFilter.handleEvent(KeyBindingDispatcher.java:86)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Display.filterEvent(Display.java:1262)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1060)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1085)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1070)
at org.eclipse.swt.widgets.Widget.sendKeyEvent(Widget.java:1112)
at org.eclipse.swt.widgets.Widget.sendKeyEvent(Widget.java:1108)
at org.eclipse.swt.widgets.Widget.wmChar(Widget.java:1529)
at org.eclipse.swt.widgets.Control.WM_CHAR(Control.java:4722)
at org.eclipse.swt.widgets.Tree.WM_CHAR(Tree.java:6028)
at org.eclipse.swt.widgets.Control.windowProc(Control.java:4610)
at org.eclipse.swt.widgets.Tree.windowProc(Tree.java:6024)
at org.eclipse.swt.widgets.Display.windowProc(Display.java:5036)
at org.eclipse.swt.internal.win32.OS.DispatchMessageW(Native Method)
at org.eclipse.swt.internal.win32.OS.DispatchMessage(OS.java:2549)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3759)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$9.run(PartRenderingEngine.java:1151)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:1032)
at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:148)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:636)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:579)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:150)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:135)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:380)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:235)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:507)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:648)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:603)
at org.eclipse.equinox.launcher.Main.run(Main.java:1465)
at org.eclipse.equinox.launcher.Main.main(Main.java:1438)

Is there something specific to which I can point the support personnel to get this resolved? Is this related to the authority on my machine (I am an Administrator on my computer)?

Any help would be appreciated.

Bob Schuch | U.S. Xpress, Inc.
Programmer/Analyst
4080 Jenkins Road | Chattanooga, TN 37421
Office: 423 510 3791
Fax: 423 510 4002 
bschuch@xxxxxxxxxxxx | www.usxpress.com
 
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