Re: License not validated in RDi 9.8 -- WDSCI-L

Subject: Re: License not validated in RDi 9.8
From: Steve Ferrell <Steve.Ferrell@xxxxxxxxxx>
Date: Wed, 30 Aug 2023 13:01:25 +0000
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Hi Thomas,

When we have seen issues like this in the past, users went into the License Manager first. This "enables" Floating License Server.

Have the user go into Manage Licenses from the Help Menu, and disable the Floating License option.

We've asked the License Team to make Floating License disabled the default value so users don't stumble into this.

If you need more help on this, don't hesitate to contact IBM support.

Thanks!

Steve Ferrell
Principal Software Engineer Lead RDi
Fortra, the new face of HelpSystems

Subject: [WDSCI-L] License not validated in RDi 9.8

Hallo,

We do have a curious problem on the Laptop of one of n colleagues. RDi 9.8 has been installed by extracting it from the distribution zip file. Then the license plugin has been installed with "Help -> Install New Software". I did not notice any errors watching that process.

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Follow-Ups:

Re: License not validated in RDi 9.8 , Mike Hockings
Re: License not validated in RDi 9.8 , Thomas Raddatz

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