Re: how do I resolve this problem -- 500 Internal Server Error on "IBM Web Administration for i5/OS"

Hello, all:

On one customer's system, I can start a web browser to, e.g.:

http://192.168.1.54:2001

and I am prompted for a userID and password, which I provide, and I get the nice web page "i5/OS Tasks" with a "menu" of links ...

But when I click on the first one, "IBM Web Administration for i5/OS" I immediately get:

*Internal Server Error*

Hello Mark,

The link below has helped me a couple of times:

http://www-912.ibm.com/s_dir/slkbase.NSF/643d2723f2907f0b8625661300765a2a/69ecb41b44a31d598625763300682353?OpenDocument


Best regards

Stefan Tageson

stefan.tageson@xxxxxxxxxxxx




-----Original Message-----
From: web400-bounces@xxxxxxxxxxxx [mailto:web400-bounces@xxxxxxxxxxxx] On Behalf Of Mark S. Waterbury
Sent: Monday, June 27, 2011 8:08 PM
To: WEB400@xxxxxxxxxxxx
Subject: [WEB400] how do I resolve this problem -- 500 Internal Server Error on "IBM Web Administration for i5/OS"

Hello, all:

On one customer's system, I can start a web browser to, e.g.:

http://192.168.1.54:2001

and I am prompted for a userID and password, which I provide, and I get the nice web page "i5/OS Tasks" with a "menu" of links ...

But when I click on the first one, "IBM Web Administration for i5/OS" I immediately get:

*Internal Server Error*

The server encountered an internal error or misconfiguration and was
unable to complete your request.

Please contact the server administrator, [no address given] and
inform them of the time the error occurred, and anything you might
have done that may have caused the error.

More information about this error may be available in the server
error log.

Server log? What server log? I have looked, but I cannot find this.

I also looked at spool files for jobs for QTMHHTTP, but so far, to no avail.

What prompted this was, we want to delete some HTTP instances that they created some time ago, but no longer need. They have any number of those running, that were for various "demos" of different vendor products, etc., and now, they want to get rid of them.

Can anyone suggest how to fix this, or how to circumvent this entirely, and directly delete those unneeded server instances?

Thanks in advance.

Mark S. Waterbury

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