Re: how do I resolve this problem -- 500 Internal Server Error on "IBM Web Administration for i5/OS"

[Evan Harris <auctionitis@xxxxxxxxx>]

Hi Mark

You can find some logs here for the HTTP Server in the following IFS directory:
/qibm/UserData/HTTPA/logs

There might be other but following your nose from the /QIBM
directories should help you track down any relevent logs

You can also end and restart the HTTP server using the -vv parameter
(that's the minus sign followed by two v for victors) for "Very
verbose" and examine the logs to see if anything obvious pops up.

You could also check to see what kind of levels they are running in
terms of java and the http server. I've often found that PTFs will fix
issues with the Admin server.


On Tue, Jun 28, 2011 at 6:07 AM, Mark S. Waterbury
<mark.s.waterbury@xxxxxxxxxxxxx> wrote:
> Hello, all:
>
> On one customer's system, I can start a web browser to, e.g.:
>
>     http://192.168.1.54:2001
>
> and I am prompted for a userID and password, which I provide, and I get
> the nice web page "i5/OS Tasks" with a "menu" of links ...
>
> But when I click on the first one, "IBM Web Administration for i5/OS" I
> immediately get:
>
>    *Internal Server Error*
>
>    The server encountered an internal error or misconfiguration and was
>    unable to complete your request.
>
>    Please contact the server administrator, [no address given] and
>    inform them of the time the error occurred, and anything you might
>    have done that may have caused the error.
>
>    More information about this error may be available in the server
>    error log.
>
> Server log? What server log? I have looked, but I cannot find this.
>
> I also looked at spool files for jobs for QTMHHTTP, but so far, to no avail.
>
> What prompted this was, we want to delete some HTTP instances that they
> created some time ago, but no longer need. They have any number of those
> running, that were for various "demos" of different vendor products,
> etc., and now, they want to get rid of them.
>
> Can anyone suggest how to fix this, or how to circumvent this entirely,
> and directly delete those unneeded server instances?
>
> Thanks in advance.
>
> Mark S. Waterbury