Domino Web Access errors

[GKern@xxxxxxxxxxxxxxxx]

I have a situation where some users who try to access their Notes mail via 
Domino Web Access, and after logging onto the server, get an error message 
indicating that 'DWA is unable to process the request'. The message then 
goes on to say the user should simply refresh.

Users are using IE6. One user has the problem on a laptop with XP-SP2. 
Another is using a Tablet pc with XP-SP for tablet. Both have java and 
active-x installed/enabled. Hardware is less than one year old.

Problem is that the mail file is never displayed.  I get all the tabs 
across the top but clicking on any of them results in the same error.

Everything works fine on my pc. (XP/SP2, with sun java and active-x 
installed). But when I log on to the other hardware I get the same error 
as the other users. That leads me to something in the XP or IE6 arena.

Domino is R6.5.1, xp is xp/pro on all pc's.

Anyone with any clues? Is there anyway to log this event so that I can get 
more details.

Regards, Jerry

Gerald Kern
IBM Certified AS/400 RPG IV Developer & RPG IV Programmer
MIS Project Leader, Lotus Notes/Domino Administrator
The Toledo Clinic, Inc.
4235 Secor Road
Toledo, OH 43623-4299
Phone 419-479-5535
gkern@xxxxxxxxxxxxxxxx

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