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To work with DWA (6.5.4 here) we have the following tips for XP SP2 users: - In Internet Options -> Security settings -> set to Medium -> then click custom level -> Enable automatic prompting for ActiveX controls. Otherwise the ActiveX plugin will not correctly install. - Disable all popup blocking in IE for *.ourdomain.com. Also check for the presence of the Google or MSN toolbar with pop up blocking. - HTTP 1.1 is only needed for correctly downloading attachments. (Not needed since 6.5.4) Some issues regarding SP2 are solved with Domino 6.5.4 (drag&drop didn't work, buttons in 'New Folder' or 'Spellchecker' fell behind statusbar, etc...) However, your problem is very similar to many pop-up blocker problems we've seen. The DWA warning is presented when DWA cannot show the 'You have new mail' window, which is the first it wants to show when opening the mailbox with new mail in it. If that is the case, then also calendar notifications will cause the same warnings -> hence multiple errors. You said, it works fine on your own workstation; When logging in as the user, are you presented with popups or not? Then try and disable those. If that solves it, probably there still is an active popup blocker (Google/MSN toolbar, anti-adware, etc.). Also, try and set in de Preferences (tab Other) the default start-up page to Mail instead of Welcome. Maybe you'll notice a difference. Otherwise, wild guess: Cookie settings? If you use Sametime integration, try upgrading your Sun Java to 1.5. Sun JVM versions 1.4.2_06 and before can hang IE in QuickPlaces, I guess also in DWA -> check your java console. Never heard of the DWA warnings caused by Sametime, though. I had one remote user with the same problem as you have. He could only solve it by reinstalling the PC, since the options above didn't help. Good luck, Arjen ter Horst Lotus Domino administrator InformatiseringsCentrum Saxion Hogescholen Enschede - Deventer T: +31 (0)53 487 1579 / (0)6 53804192 F: +31 (0)53 4305017 E: a.terhorst@xxxxxxxxx W: www.saxion.nl GKern@xxxxxxxxxxxxxxxx Sent by: domino400-bounces+a.terhorst=saxion.nl@xxxxxxxxxxxx 11-05-2005 19:10 Please respond to Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx> To domino400@xxxxxxxxxxxx cc Subject Domino Web Access errors I have a situation where some users who try to access their Notes mail via Domino Web Access, and after logging onto the server, get an error message indicating that 'DWA is unable to process the request'. The message then goes on to say the user should simply refresh. Users are using IE6. One user has the problem on a laptop with XP-SP2. Another is using a Tablet pc with XP-SP for tablet. Both have java and active-x installed/enabled. Hardware is less than one year old. Problem is that the mail file is never displayed. I get all the tabs across the top but clicking on any of them results in the same error. Everything works fine on my pc. (XP/SP2, with sun java and active-x installed). But when I log on to the other hardware I get the same error as the other users. That leads me to something in the XP or IE6 arena. Domino is R6.5.1, xp is xp/pro on all pc's. Anyone with any clues? Is there anyway to log this event so that I can get more details. Regards, Jerry Gerald Kern IBM Certified AS/400 RPG IV Developer & RPG IV Programmer MIS Project Leader, Lotus Notes/Domino Administrator The Toledo Clinic, Inc. 4235 Secor Road Toledo, OH 43623-4299 Phone 419-479-5535 gkern@xxxxxxxxxxxxxxxx ***** This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message._______________________________________________ This is the Lotus Domino on the iSeries / AS400 (Domino400) mailing list To post a message email: Domino400@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/domino400 or email: Domino400-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/domino400.
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