Have them send you their cert key from their ID and replace the one on 
their person doc. 
ND7 client...

File - Tools - User Security
Your Certificates - Other Actions - Mail, Copy Certificate
Paste it in an email to you
Open the person doc - Certificates - Notes Certificates - and replace the 
Notes certified public key with the sent

The old emails are lost forever.  They were encrypted with a public key 
that you don't have a private pair to decrypt.

Regards,
Eric


--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
This is a PRIVATE message. If you are not the intended recipient, please 
delete without copying and kindly advise us by e-mail of the mistake in 
delivery. NOTE: Regardless of content, this e-mail shall not operate to 
bind CSC to any order or other contract unless pursuant to explicit 
written agreement or government initiative expressly permitting the use of 
e-mail for such purpose.
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------




rob@xxxxxxxxx 
Sent by: domino400-bounces+ewaters2=csc.com@xxxxxxxxxxxx
10/05/2006 09:25 AM
Please respond to
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>


To
domino400@xxxxxxxxxxxx
cc

Subject
You cannot access portions of this document because it is encrypted and 
was not intended for you, or you do not have the decryption key.






I have a user getting this message:
You cannot access portions of this document because it is encrypted and 
was not intended for you, or you do not have the decryption key.
How do I get around it?  They are the intended recipient of the email.

Rob Berendt

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