Re: You cannot access portions of this document because it is encrypted and was not intended for you, or you do not have the decryption key.

It sounds like the encryption key for that user (in the person document in 
the Domino directory) doesn't match the encryption key for that user in 
their ID file.  Is this an old document or a newly-received one?

You can verify the encryption key in the ID and the Domino directory.  Get 
a copy of the public key from the ID, paste it into a text document.  Get 
a copy of the public key in the Domino directory for that user, paste it 
into a new text document.  Save the two text documents and do a file 
comparison to check for differences.

I presume they do (or used to) have their mail file configured to encrypt 
incoming messages.

Patrick




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Subject
You cannot access portions of this document because it is encrypted and 
was not intended for you, or you do not have the decryption key.






I have a user getting this message:
You cannot access portions of this document because it is encrypted and 
was not intended for you, or you do not have the decryption key.
How do I get around it?  They are the intended recipient of the email.

Rob Berendt