Problems upgrading to V4R5 from V4R4

[Dave Murvin <davem@xxxxxxxx>]

I was going to upgrade to V4R5 this weekend, but ran into problems in the 
prepare for install process part of Creating and customizing an 
Installation list.

The process is to read all the received media for the upgrade and build an 
installation checklist based on your existing software and what is on the 
V4R5 media.

Everything seems to work okay except the Code/400 stuff which I installed 
under V4R4 a few months ago.  That install procedure (for V4R4) says that 
although you order product 5769-CL3, the ID used to install the components 
is 5763-CL2.  I installed 5763-CL2 and have been using the product for a 
few months.

When I run the prepare for install process by reading all the V4R5 media, 
it tells me that all the 5763-CL2 licensed programs are not found on the 
media.  When I look at the media list, I have 3 CDs for Websphere Dev Tools 
described as 5769-CL2 V4R5M1 (in the description) with base program 
5769-CL3. I have tried to add the new 5769-CL3 to the list of programs to 
install and it does not show up on the install list.  I have tried to 
install the 5769-CL3 programs using install licensed program 
process.  Install licensed program process could not find the product on 
the media.

Any ideas on what is going on or how I am supposed to upgrade the product?

I don't have a support line contract because I rarely need to call them (I 
think this is the second time in several years that I could have used their 
help, but not at the 250/hour or what ever the weekend rate is).  Seems 
like this should be covered under some sort of warranty since I am paying 
for the software subscription.

Thanks in advance for any help.
Dave Murvin
DRM Enterprises, Inc.
davem@drme.com

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