Re: Outsourcing/Offshoring

["Steve Landess" <sjl_abc@xxxxxxxxxxx>]

Al -

It sounds like you need to go back to check in snail mail...

(Back To the Future...lol)

- sjl

----- Original Message ----- 
From: "Al Mac" <macwheel99@xxxxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Thursday, February 15, 2007 11:01 AM
Subject: Re: Outsourcing/Offshoring


> Outsourcing/Offshoring by some of our customers has adversely affected my
> employer's accounting, as follows:
>
> Some time ago, we switched from check in snail mail, with remittance
> advice, to money straight to bank, followed by information from customer
> spelling out what invoices they paying with the $, and what discounts they
> taking.  Typically they are paying for over 100 invoices at a time.
>
> Several customers have transferred several offices off-shore, without
> ensuing that the new staff understand remittance advices, accounting, or
> the English language.  Previously when they neglected to send remittance
> info, one phone call & it fixed in a day.  Now it is taking several months
> of phone calls to get the info on what each payment is for.  This means we
> always have tens of thousands of dollars into bank, not able to post to
> right receivables accounts until later fiscal month.
>
> Perhaps this thread belongs on some list other than M-L.  Sorry I behind 
> in
> processing my e-mail.  Very busy trying to resolve stuff like
> MSGID(CPD0172) from menu option, decimal data error in SQL, etc.
>
> Al Macintyre
>
>
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