RE: How to report a defect without Software Maintenance

["Wilt, Charles" <WiltC@xxxxxxxxxx>]

Simon,

You might try using ECS.

Create a new problem, possibly with SAVAPARDTA PRBID(*NEW)....

Then send it electronically....


HTH,


Charles Wilt 
--
Software Engineer
CINTAS Corporation - IT 92B
513.701.1307

wiltc@xxxxxxxxxx


> -----Original Message-----
> From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-
> bounces@xxxxxxxxxxxx] On Behalf Of Simon Coulter
> Sent: Monday, June 23, 2008 1:39 AM
> To: Midrange-L MIDRANGE-L
> Subject: How to report a defect without Software Maintenance
>
>
> I have found a defect in Rexx on OS/400. I have a test case to prove
> it. It appears to have been broken for ever. It's slightly obscure. I
> don't want a PTF for the problem. I do want to inform IBM (Rochester)
> so it can be tracked, prioritised, and fixed in a future release. How
> can I do that if I don't have a current Software Maintenance
> Agreement (or whatever it's called now)?
>
> I tried reporting it "Using the Internet" as described on:
> 	http://www.ibm.com/servers/eserver/support/iseries/fixes/
> basicswsupport.html
>
> via the Software Service Request link but that just got me a call
> from IBM Support saying I wasn't current on maintenance and they
> couldn't help.
>
> Regards,
> Simon Coulter.
> --------------------------------------------------------------------
>     FlyByNight Software         OS/400, i5/OS Technical Specialists
>
>     http://www.flybynight.com.au/
>     Phone: +61 2 6657 8251   Mobile: +61 0411 091 400        /"\
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