RE: Tray linking on a new printer...

I will have a look at that.
Thank you.

Chris Wyatt
ERP DEVELOPER/ANALYST
barrywehmiller
BUILDING A BETTER WORLD THROUGH BUSINESS
+1 (630) 759-6800 x 301
chris.wyatt@xxxxxxxxxxxxxxxxxxx

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Ken Sims
Sent: Friday, May 22, 2015 3:17 PM
To: midrange-l@xxxxxxxxxxxx
Subject: Re: Tray linking on a new printer...

Hi Chris -

On Fri, 22 May 2015 15:15:41 +0000, "Wyatt, Chris (BW-ROM)"
<chris.wyatt@xxxxxxxxxxxxxxxxxxx> wrote:

On the new printers, when tray 1 runs out, the printing stops and we get an error on the i.

My first thought is that the problem is in the printer itself ... that within the printer's configuration the two trays are not considered to have exactly the same kind of paper so the printer won't automatically roll from one tray to another.

E.g. both are 8.5"x11" but one tray is "plain" and the other tray is "special" or "letterhead" or even "unknown".

Ken
Opinions expressed are my own and do not necessarily represent the views of my employer or anyone in their right mind.

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