RE: HMC upgrade: Stuck at "localhost login:"

Rob,

Do you know what VM hypervisor tech they are using, and on what OS/version?
Do they run periodic checkpoints/snapshots?
Is your vHMC running on Power or x86 architecture?
What version of the HMC where you upgrading from, and to what version?
Do you have access to the hypervisor host, and does it have a GUI
enabled/installed?

If you have access to the hypervisor host and there's a GUI installed, I
would hop on and try to open a connection to the VM natively from the host
just to take a peak from a different point of view.

-----------------------------------------
Jacob Banda
-----------------------------------------


date: Mon, 7 Jun 2021 16:53:32 +0000
from: Rob Berendt <rob@xxxxxxxxx>
subject: RE: HMC upgrade: Stuck at "localhost login:"

Of course IBM hasn't called back. Just got off the phone with the duty
manager. We'll see if that does any good.

Oh, why didn't I have the vm guy do a snap shot right before starting?!?

Rob Berendt