RE: [PCTECH] Re: Norton Ghost - NTLDR is missing, Win2000 won't boot from disk

["Dan Bale" <dbale@xxxxxxxxxxxxx>]

For this very reason of nearly non-existent support, I have been very
partial lately to shareware solutions.  Frankly, if I catch wind that a
US-based company is using an overseas call center to handle tech support
calls, I'll take my business elsewhere.

In particular to your situation, I was going to advise that you check out
BootItNG.  I have been using their Image product for a few months now and am
very happy with it.  Haven't had the "pleasure" of the saving from one disk
and restoring to another, differently configured disk, though.  I've
wondered how a pure disk image could be restored in such a scenario.

The Windows version of BootItNG's Image allows you to select files to
restore from the image, which was a BIG plus in my book.

I have been very disappointed in Symantec's products lately.  Norton
Anti-Virus flat out refuses to install on my home PC.  I don't remember
specifics as it's been at least a month since I gave up and downloaded AVG.

hth next time,
db

> -----Original Message-----
> From: pctech-bounces@xxxxxxxxxxxx / Neil Palmer/DPS
> Sent: Friday, September 24, 2004 1:01 PM
>
> I think it was down to the fact I was changing disks, and the disk
> geometry was different (255 heads on old, 240 on new).  But still, I
> explicitly asked about that scenario with Symantec support BEFORE I
> purchased the product, and they said it would work fine, so I would have
> thought they could have programmed around that, or at least have
> mentioned
> the possibility in their documentation, or online support - but
> nothing !.
>  Then to find out when you call tech support they don't even have a phone
> menu option for Ghost 9.0 - only 2003 and older - was, to say the least,
> very annoying.  :-)   Never was able to reach their support after I got
> the problem.  Not very impressed with Symantec support at all.
>
> ...Neil