Re: Fios/modem incompatibility

[daparnin@xxxxxxxxxxxxxx]

What is he trying to do?  Does he launch Internet Explorer and it defaults
to the fiber instead of the dial-up?  If so under Tools|Internet Options in
IE under the Connections tab does it say "Dial whenever a connection is not
present"?  It sounds to me like he may have a wireless connection that it's
trying to use.

Still, why does he need to use dial-up if he has fiber?  Isn't there a VPN
or other secured option?

Dave Parnin
--
Nishikawa Standard Company
Topeka, IN  46571
daparnin@xxxxxxxxxxxxxx




                                                                                
                              
                      "Jeff Crosby"                                             
                              
                      <jlcrosby@dilgard        To:       "'PC Technical 
Discussion for iSeries Users'"        
                      foods.com>                <pctech@xxxxxxxxxxxx>           
                              
                      Sent by:                 cc:                              
                              
                      pctech-bounces@mi        Subject:  [PCTECH] Fios/modem 
incompatibility                  
                      drange.com                                                
                              
                                                                                
                              
                                                                                
                              
                      04/11/2006 08:37                                          
                              
                      AM                                                        
                              
                      Please respond to                                         
                              
                      PC Technical                                              
                              
                      Discussion for                                            
                              
                      iSeries Users                                             
                              
                                                                                
                              




One of our sales reps had Fios (Verizon Fiber high-speed internet)
installed
in his house.  Now his laptop (Thinkpad 2373-72U with Agere Systems AC '97
Modem) no longer works over the phone line from his house.  But it works
everywhere else.  Another sales rep that lives close by took his Dell
laptop
over and it works fine.

Verizon is supposed to be looking into it and give him an answer other than
"your modem is incompatible with Fios".  But questions to Verizon always
seem to go into a black hole.

Any ideas?  Seems flaky to me.

--
Jeff Crosby
Dilgard Frozen Foods, Inc.
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531

The opinions expressed are my own and not necessarily the opinion of my
company.  Unless I say so.


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