Re: Internet Explorer Problem

[Booth Martin <booth@xxxxxxxxxxxx>]

Install Firefox.  Great browser. 

What happens if you re-install IE ?

Chuck Lewis wrote:
> Hi folks,
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> Happy Friday !
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> I'm at my wits end on this one.
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> Have a Windows 2000 PC fully patched running Internet Explorer 6 and all of
> a sudden it when the user fires up it gets "Microsoft Internet Explorer has
> encountered a problem and needs to close" and repeats this if you try to
> restart it. I clicked on the see failing module and it said it was on
> shell32.dll. Searching has not provided anything that seems to work.
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> I've run a virus check and that come out clean.
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> I've run AdAware and that got rid of stuff.
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> I've run Spyblaster and that got rid of stuff.
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> I've run Spybot Search and Destroy and that that got rid of stuff.
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> And if I logon as Administrator IE works fine so it is definitely something
> on the user side.
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> Any ideas ?
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> Thanks !
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> Chuck
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