Jeff Crosby wrote:

No, no. The problem only happens once a week or so. Booting in safe mode
won't tell us anything 'cause we never know when it _might_ happen. When it
_does_ happen, hitting the reset button causes it to boot normally without
any problems.

There's a way to force a crash which will create a dump file you can analyse with Windbg. I have not had to do that; mine crashes by itself :-) The below links are specifically to get a crash when you have a hang condition.

http://www.pcmag.com/article2/0,2704,1217410,00.asp
http://www.microsoft.com/whdc/system/CEC/dmpsw.mspx

--buck


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