Re: 2 printer problems -- MIDRANGE-L

Epson 777 - in the Ibm Support Web pages, Knowledge Base, the document
"Support for ASCII Printers from Epson" lists the 777 as a "windows only"
printer. Not all the Stylus printers were windows only.
Mark - your only hope with this is if the printer will emulate an approved
printer. Not sure about your Epson, but the "windows only" printers tend to
be cheap give-a-ways, not runable on anything except current Win-xx (not
unix, or mainframe).

As a note to everyone, after years of Support Desk problems with users
buying printers at places like Gateway, Dell, & Office Depot, I convinced IS
Management to post an "approved" list of printers to the departments. They
now refuse to even try setup on printers not in IBM's approved list. See the
Knowledge Base document "Support for Various ASCII Printers" to check
various manufacturers. We also have a very specific list of pc hardware.
(excuse me if I'm a little preachy on this subject, this is a common problem
in corps where users get to purchase own equip. this is not just a os400
problem, W2K had no drivers for many products, so does XP).

4234 ribbons - try http://www.systems3x.com/index.asp and search "4234
ribbon" - different kinds for diff models?
sorry I don't have a manual.

hth
jim franz



----- Original Message -----
From: "Mark Beck" <fybook@uaf.edu>
To: <midrange-l@midrange.com>; "MBS-Users Listserve"
<MBSSYSTEMS@LISTPROC.MBSBOOKS.COM>; <hw@mbsbooks.com>
Sent: Thursday, December 27, 2001 7:00 PM
Subject: 2 printer problems


> Hi,
>
> We have two separate printer problems that we'd appreciate any feedback
> at all on!
>
> 1.  We are trying to set up an Epson Stylus Color 777 as an AS/400
> emulated printer.  It's directly connected to a networked PC (using
> Windows NT 4.0), and we are using Client Access Express V4R5M0 with
> OS/400 V4R5.  We've tried all the Epson models available on the drop
> down selection, and we tried "other", but still can't get the printer to
> be read by the 400.  The print jobs sent to it just disappear into the
> ether.  Any ideas?
>
> 2.  We have been stuck with an IBM 4224-E3 longer than we anticipated.
> We were scrapping our old 5224, and waiting on the newer model that
> we've ordered, but our IBM field rep, who picked up the printer for us
> for delivery, appears to have vanished.  Attempts to reach him through
> the IBM service center and the other local rep have failed.  It's a bit
> puzzling, but our more immediate issue is that we have this printer that
> was to be a brief loaner, and have need of some information regarding:
> a.  finding a user manual for it (4224-E3)
> b.  finding a source for printer cartridges (ours is printing very
> lightly)
> c.  If any MBS users use this model of printer, any steps you have for
> loading Charge back forms and purchase order forms (the basic Moore
> form), and/or aligning any paper at all--it's very puzzling how that
> works on this printer, and without a manual, we haven't been  able to
> figure it out for those particular forms.
>
> Thank you very much for any feedback on these two matters.
>
> Mark
> ************************************
> Mark Beck, Manager
> UAF Bookstore "Serving Students Every Day"
> Phone:(907)474-5275
> Email:fybook@uaf.edu
> Fax:(907)474-7739
> Web:www.uaf.edu/bookstore
> Address:
> PO Box 750127
> Fairbanks, AK  99775
>
>
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