RE: Pet peeve about users

+1

Not to be too serious about this... but it is hard to fault the users when
it is our job to make the systems work for them.

And if I had a user who did know/care enough about the system to look at
the job log I would be thrilled.

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jon Paris
Sent: Friday, January 13, 2012 2:07 PM
To: midrange-l@xxxxxxxxxxxx
Subject: Re: Pet peeve about users


On Jan 13, 2012, at 2:17 PM, midrange-l-request@xxxxxxxxxxxx wrote:

Why is it that so many users, when confronted with a message to the
effect of

XXX1234 received by YYYYYYYYYY

don't seem to have the sense to track down the XXX1234 message in
their joblogs, and find out what's up with it?

Do they expect developers to be able to read their systems' minds?

Just to play devil's advocate here ...

Why is it that programmers don't write their programs so that users only
ever see meaningful messages and not the green screen of death?

Jon Paris

www.partner400.com
www.SystemiDeveloper.com




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