|
Larry,
AFAIK, when application software is purchased (e.g. an ERP system),
that software is licensed to the customer. They can generally use it in
perpetuity. In order for the vendor to have some semblance of control
over where it is run (tier, number of LPARs, etc.) the algorithm tends
to tie it to the serial number.
Maintenance, on the other hand, is a service that is contracted with
customer. It usually includes tech support and upgrades. If the
customer chooses to forgo that service, why should that impact their
ability to upgrade their hardware (assuming the same tier, LPARs, etc.)?
-mark
On 8/19/2016 3:29 PM, DrFranken wrote:
IBM will not give you new keys for hardware that's not currently
licensed, why should other vendors? You stopped paying them for
maintenance or support so what entitles you to new keys? It doesn't
matter if 'it's easy'. It's also 'easy' to duplicate a DVD and give
it to a friend instead of paying for one of your own. It's easy to
copy software and install it on another PC. That doesn't make it legal.
I completely agree with what Pete is doing here but anyone who thinks
they deserve keys for free when they are technically not even a
customer any longer is in my opinion flatly wrong.
- Larry "DrFranken" Bolhuis
www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.
On 8/19/2016 10:01 AM, mlazarus wrote:
Rob,
Why should there be back maintenance or a penalty to generate a new
license key? We're not talking about someone getting a new version of
the software. We're talking about updating some paperwork/database for
something they have already paid for and would like to continue to use.
The software company did not provide the maintenance services nor the
updates, so why would those charges be fair to the customer?
-mark
On 8/19/2016 8:39 AM, Rob Berendt wrote:
I think those who have dropped support from their vendor and still
expect
freebies or the users who have continued maintenance to be penalized
for
doing so are wrong. IOW, if you dropped maintenance on your ERP
package
and you now want a new key for the new hardware do not be surprised if
they want back maintenance plus a penalty. Better they should
"rape" the
people who didn't write them a check for a long time and probably won't
after this upgrade than they should "rape" those who dutifully pay
their
maintenance.
Does the fact that someone dropped maintenance on a software contract
show
up as a red flag during a SOX audit? It should. Look at the potential
liability they've exposed their company to if their existing hardware
dies
and they need to run it on new hardware.
Having recently been purchased by a public I can see how that would
easily
be in there, with all the rest of the pain we're going through.
Rob Berendt
As an Amazon Associate we earn from qualifying purchases.
This mailing list archive is Copyright 1997-2025 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].
Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.