Re: Hosted Exchange Email

["Tom Jedrzejewicz" <tomjedrz@xxxxxxxxxxxxxx>]

On Jan 11, 2008 9:58 AM, John Taylor <lists@xxxxxxxxxxxxxxxxxxxx> wrote:

> > We have a similar number of users; it takes ~1/2 a person to manage on
> > an ongoing basis.

> 1/2 a person to manage Exchange on an ongoing basis? There's no way that I
> spend even ten hours per year on it. I really have no idea what that person
> could possible being spending that much time doing with Exchange.

So all you do is run MS Update a few times a year?  You don't
add/remove users, or monitor the health of the database, or check the
free space, or do "oops" restores for people, or manage user mail
quotas, ... ?  This kind of stuff adds up fast.  It may not be 1/2 a
person, but 10 hours a year seems low.

We pro-actively monitor the health and stability of our servers.  We
review logs and performance statistics, test the backups (and the
recovery procedures), and do the recommended maintenance at the
recommended intervals.  Exchange requires administration, but there is
also the maintenance of Windows and the hardware, reviewing of the
spam logs and the spam filtering appliance, and monitoring of the mail
archiving system.